Tenant FAQs

18 years of age.

The fee is $55 per adult who will be living in the home.

We do not hold a property without an approved application on hand.

We will have a link to the application on all of our properties that are listed.

Once your application is approved, you are required to pay the security deposit and first month’s rent.

We have an online portal where you will be able to login to pay rent.

Rent is always due on the 1st of the month, if paid after the 1st, rent will be considered late. A late fee of 5% of the monthly rent will be automatically charged on the 6th day.

All maintenance requests must be submitted in writing through the resident portal on our website. Once we receive a maintenance request we will seek the landlord's approval before moving forward with the vendor. Upon approval, the vendor will reach out to you directly to coordinate an appointment. In the event that a vendor does not respond within 48 hours, please don't hesitate to contact us. Your comfort and satisfaction is our priority.

In the event of an emergency, please contact us at 919-373-5955. An emergency situation is defined by the presence of danger or the occurrence of damage, or when the likelihood of damage is imminent. This may include instances such as water leaks, flooding, or the detection of gas odors. If an urgent repair is necessary, the resident’s cooperation in preventing further damage is required. For example, if there is a water leak, please take immediate action by shutting off the water source. In case of electrical issues, turning off the breakers is advised. In case of fire, gas, or Natural Disasters, your safety is of utmost importance — please call 911 as the first step. We are here to assist you swiftly and effectively during any emergency situation as your safety and well-being is our top priority.

Prior written consent from the landlord is necessary for any alterations. This includes, but is not limited to, painting, additions such as alarm systems, satellite dishes, light fixtures, ceiling fans, and gardens. Removal or replacement of flooring, wallpaper, or paint is strictly prohibited without obtaining the landlord's explicit written approval.

The Pet Addendum outlines the approved pets for the property. Without obtaining written consent from the landlord beforehand, it is strictly prohibited to have unauthorized pets on the premises, including for pet-sitting purposes. Any pet not authorized is strictly forbidden from being present on the property at any time, constituting a breach of the lease agreement. Non-compliance may result in a fine of $500.00 per pet and/or eviction. If you are considering adopting a pet, please inform us in advance, as we will need consent from the landlord.

It is mandatory for all residents to possess renter's insurance in order to ensure the protection of both themselves and their personal belongings. We require a copy of the insurance policy and the residents will be required to renew the policy yearly.

Our lease requires a 60 day notice. Once you determine you want to move out, send in a written notice so that we can arrange for you to move out at the end of your lease term.